Privacy Policy

Effective Date: February 13th, 2026

1. Introduction

Vitality Living Home Care (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the personal information of our clients, families, website visitors, and job applicants.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us online.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information through our website:

A. Contact Information

  • Full name

  • Email address

  • Phone number

B. Inquiry Information

When you complete a contact form, we may collect:

  • Information about why you are seeking home care services

  • General details provided in the message text box

C. Employment Information

If you apply for a position through our careers page, we may collect:

  • Name

  • Contact information

  • Resume and employment history

  • Any additional information you choose to provide

D. Website Usage Data

We use Google Analytics to collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

  • General geographic location (non-precise)

This information helps us improve our website and services.

3. How We Use Your Information

We use personal information to:

  • Respond to inquiries about home care services

  • Communicate with potential clients and families

  • Process employment applications

  • Improve our website functionality and performance

  • Maintain the security and integrity of our website

We do not sell, rent, or trade your personal information.

4. Consent

By submitting your information through our website forms, you consent to the collection and use of your information as described in this policy.

You may withdraw your consent at any time by contacting us at:

Email: info@vitalitylivinghomecare

5. Data Storage & Security

We take reasonable administrative and technical precautions to protect your personal information from unauthorized access, misuse, or disclosure.

At this time, personal information submitted through our website is stored securely and accessed only as necessary to respond to inquiries or process applications.

6. Disclosure of Information

We may disclose personal information only when:

  • Required by law

  • Necessary to protect our legal rights

  • Required to comply with regulatory obligations

We do not share personal information with third parties for marketing purposes.

7. Cookies & Analytics

Our website uses cookies and similar technologies through Google Analytics to understand user behavior and improve user experience.

You may disable cookies through your browser settings if you prefer not to allow tracking.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact:

Vitality Living Home Care
Email: info@vitalitylivinghomecare

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.